Privacy Policy (template)

This policy is a starting point the operator of this service must review with counsel, complete and replace by setting RELAY_PRIVACY_FILE in host.env. Until then it doesn't describe a real practice.

What we collect

• Account details: your email address and the Relay address you chose.
• Your messages: messages, attachments and contacts from the networks you connect, stored in your own Relay so you can read and search them.
• Operational data: logs, health checks and error reports needed to run the service, and reports you send with "Report a bug".

How we use it

To run your Relay, keep it secure, answer support requests and, if you turn them on, provide assistant features. Assistant features process message content on our servers [and, where configured, with the AI provider named here].

Where it's kept

Each Relay runs in its own isolated stack with its own database. [Hosting provider and region.]

How long we keep it

Your message history is kept for the life of your Relay. When you delete your Relay, its data is removed from our servers and backups age out within [N] days. Error reports and logs are kept for [N] days.

Sharing

We don't sell your data. We share it only with the service providers needed to run Relay [list them] and when the law requires it.

Your rights

You can export your data from your Relay, correct your account details, and delete your Relay at any time. To exercise any other right, contact [support email].

Contact

[Operator legal name, address and support email.]